Frequently Asked Questions
Everything you need to know about your Planted Technology experience.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, Planted Technology is committed to eco-friendly fashion. We prioritize organic cotton, recycled polyesters, and low-impact dyes in all our seasonal collections.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installments via Klarna.
How do I ensure I choose the right size?
Each product page features a detailed sizing chart with specific measurements. We recommend comparing these to your favorite fitting garments to ensure a perfect fit.